Many homeowners like you relied on Germano Creative to translate their needs and desires into a basement, kitchen, and/or bathroom of quality workmanship and design, and provide them with an enjoyable experience.
"We worked with Suzette in the past to have our basement renovated. Since then, we have worked with other contractors in our new home, for both external and internal work and Suzette is by far the best contractor we have ever dealt with. Now, having hired several contractors, we realize that she is a diamond in the rough in the world of general contracting. We would more than highly recommend her and hope to work with her again soon."
Brady from Cambridge - Review verified by
"Excellent Service. This was the third major renovation that Suzette has done for us in the last 7 years. Suzette is the only contractor we will have in our house. Her team is always professional and personable. They treated our home and my wife with respect, we were even comfortable to allow them to work in the house when we were not there. All of the work performed is above par and the craftsmanship is second to none. I would (and have) recommended her to my friends and family."
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Scott from Cambridge - Review verified by
"Working with Suzette was great. She was always a step ahead. Our project was completed as desired and on time. We absolutely love our new basement and would not hesitate to use Germano Creative again for our next project."
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Mary Ann from Guelph - Review verified by
"Hi Suzette,
Martina and I wanted to tell you how "thrilled" we are with the excellent customer service and overall quality design of our new basement.
Suzette, your care and attention to the details made the overall experience a delight as we never had to worry about things; we always knew Suzette was "on top of it" and in charge. You treated our home as if it was your own and that meant the world to us.
A few comments come to mind when we think of Germano....
-Professional
-A real passion for the work
-Creative
-Warm and friendly
-Honest
-Hard working
-And extremely dedicated
Martina and I simply wanted to say "Thank You" and to tell you how much we enjoyed working with you, the team, and your entire family.
Glenn and Martina"
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Glenn and Martina from Guelph
"We very much enjoyed working with Germano, they are very professional and knowledgeable about the business. The owner Suzette is extremely hard working and always available to discuss the project. We were very pleased especially with the creativity that Suzette brought to the process.
We have worked with Germano on a couple of occasions - once with the complete renovation of our basement (full bedroom, ensuite bathroom, game room, bar, stone fireplace and large sitting room) and the other occasion was a complete tear down and replace of the main washroom. We were THRILLED with both and continue to receive compliments!!!!
We HIGHLY recommend Germano Creative Interior.
Glenn and Martina"
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Glenn and Martina from Guelph - Review verified by
"This was our third renovation with Germano Creative and I was more than pleased with the finish look. Not only was the renovation completed one week ahead of schedule, it came in on budget. It doesn't look like the same space. The ceilings feel so much higher, there is so much light it doesn't feel like a basement. They worked with us to ensure we came in on budget - not many contractors will do that. All the trades that work for Germano went above and beyond as well to ensure we were getting top quality service and what we wanted. The finished look went beyond our expectations- clean, simple round corners; tonnes of light; lots of outlets; the HVAC is as high as it can go! Suzette does everything by the book to ensure we passed all inspections. If I had another room to do, I would not hire anyone else to do the job! Thanks Suzette and Lily you are the best."
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Cathy and Kevin from Cambridge - Review verified by
"Second time working with Germano and once again, it was amazing! Love the work and love my bathroom. They were a pleasure to work with, including all her trades. Very clean, neat, thorough and didn't hesitate to confirm details with me to ensure it was what I wanted. She even went as far as sending me a video because we were away for 2 weeks during the renovation and showed me the layout of the tiles on the main feature wall, and what they looked like when sealed. They look after all the small details! Will definitely hire Germano again for my basement renovations in a year or so.”
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Cathy and Kevin from Cambridge - Review verified by
"Dealing with Suzette was the best experience my wife & I have had with a contractor. We spent a lot of time with Suzette before finalizing the renovations. She was very patient with us and offered valuable & insightful ideas & suggestions for us to consider. During the construction schedule Suzette would take the time (at the end of every day) to send us an email covering the day's progress, any minor hurdles they encountered and what they would be working on the next day. We looked forward to reading these summaries every night, it was great and we felt very connected to the project. Her post sales service has also been exceptional and we feel that she has our best interests, first and foremost in her mind. We have other renovations in mind and when we're ready, Suzette will be the first person we call. Scott and Andria"
Scott and Andria from Cambridge - Review verified by
"Suzette and her team did an excellent job and I would not hesitate to use them again. I still get compliments on my basement. Suzette's experience and her work ethics are apparent in the finished product. I am still amazed that the work site was cleaned every night after the trades were in and the project was finished ON TIME!!!!"
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Annette from Cambridge - Review verified by
"This is the second renovation done by Germano Creative in my home.
Again, I found Suzette to be honest and professional. Her attention to detail in preparing the proposal, in daily project updates, and in the final price breakdown, was very much appreciated. I always knew what was happening, when, as Suzette would, daily, either be here on site or email updates.
She seemed to know that I was uncomfortable choosing some design items as I have difficulty "envisioning" the final look. To my surprise, Suzette took me shopping for tile and granite and helped me choose what, ultimately, looks wonderful! I so much appreciated this advice and "personal" touch.
I will, definitely, hire Germano Creative for my next renovation."
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Joy from Waterloo - Review verified by
“Suzette and her team took our basement from a useless concrete storage room to a beautiful living space, office, bathroom and laundry room. It was a big job that involved taking out a well, digging out floors and removing walls. Suzette kept us on time and updated us daily on who was going to be working on the project. The project involved many different trades, including concrete work, drywall, painters, tile work, you name it. Suzette kept them all on schedule. We would definitely recommend Germano Creative Interior Contracting and use them for future projects."
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Ashley from Waterloo - Review verified by
"I am writing this letter to acknowledge the professionalism and workmanship of Germano Creative. Our sincere appreciation goes out to Suzette and Lilliane from Germano Creative for the outstanding service they provided to us during a recent home renovation.
From our first meeting to our project wrap up we’ve been impressed all around. Germano Creative had provided the highest quality service with professional, friendly and courteous contractors. True Craftsman you don’t find just anywhere.
As project managers, Germano Creative kept communication flowing daily to keep us in the know and with several check-ins throughout the project, Suzette and her team continued to impress us with their above and beyond service mentality. We were blown away with the care and attention the Germano Creative team took in our home and amidst ciaos with a kitchen reno. They and their contractors were respectful and more than helpful to work around our family needs. Keeping their work area clean and tidy we could rarely tell there was massive work on the go. Extraordinary attention to detail. We really did appreciate this!
When we started the renovation, we were nervous as we were not sure what to expect but we quickly realized that we were in great hands with Suzette, Lilliane and their team of talented contractors. Dependable. Professional. Courteous. When you hire Germano Creative – you are hiring the best of the best.
We look forward to doing many more home improvement projects with Germano for years to come. Thank you!"
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Patti from Kitchener - Review verified by
"Hi Suzette,
I just wanted you to know how much we love our basement you finished for us in April 2013. We couldn't be more pleased with the finished result. We would definitely be calling in the future for any further projects, we wouldn't even bother to shop around (why would we, we found the best!) Not only did we find a wonderful contractor but we gained a wonderful caring friend. I have and will continue to recommend you~~Thank you so much for the beautiful job~~On a scale from 1-10 you are definitely an 11 🙂
Leslie & Ron"
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Leslie and Ron from Brantford - Review verified by
"Over a year has passed and every day when I go into my basement I am still impressed with the job. Thank you Suzette"
John from Cambridge - Review verified by
"Our renovations began September 9th as contracted. We were using our bathrooms by October 9th. Suzette our contractor has the ability to organize all the sub contractors that are needed at the right time to do their part in the renovation. I was amazed with her professionalism and her sincerity throughout the renovation. It wasn’t smooth sailing because with any renovation once the walls are down there can be issues. We had one but between Suzette and the plumber Robert a solution was found and I was thrilled with that. The plumber Robert, the drywaller Steve, the electrician Ken, the tiler Darius, the floor installer Paul, the carpenter Philip and the incredible painter Ed were all amazing with their skills. Suzette, Lillian and Maggie were here for me to resolve any issues, cleaning up when needed. Three fantastic women. Suzette knows the work needed and how to get it done in a timely way. She stays in touch constantly so you know who is coming to your home and what is happening. The result is I have two beautiful bathrooms. Thank you Suzette and all your team."
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Wilma from Mississauga - Review verified by
"Suzette worked with us every step of the way from quotation to completed project, understanding our every need and wish, keeping the work on time and within budget. When there were choices available she made recommendations that suited our needs and wallet perfectly. Her choice of subcontractors was perfect, best craftsmanship and highest quality with very reasonable price. She worked with us to allow our participation where our skills (plumbing and painting) integrated with the other subs. Our basement is beautiful, functional and will last a long time."
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Edward from Kitchener - Review verified by
"Germano Creative were a pleasure to have in our home. The sub-contractors were all very courteous and the quality of their work was excellent. The finished bathroom was exactly what my husband and I had envisioned. Suzette was always ready to consult with us and to ensure that what we requested was accomplished. Suzette accepted only top quality work from all of her sub-contractors and she tried to work according to our schedule. We have had contractors in the past for various projects-- but we highly recommend Suzette and her company as the best. My husband and myself will certainly consider her company for any further renovations. A very satisfied customer, Naomi and Will"
Naomi and Will from Guelph - Review verified by
"Suzette and her crew were amazing! We moved to a 45 year old house with one very old bathroom upstairs. Suzette helped us design the layout that would work out best to turn 1 very old bathroom into 2 very modern ones. The results are stunning, everyone comments on how good they look. From the construction work they did before the cosmetic touches to the look of everything (like a spa!). Her ideas were always good and she had our budget in mind at all times.
Everyone went above and beyond, from fixing the rafters before putting new ceilings, to fixing the water through the softener so we would have soft water in the bathrooms. She also had her people do the taping and muddying in other areas of the house we wanted when they were doing the bathrooms, and the prices for all the extra work were good.
Awesome person, very respectable crew, impeccable work, considerate of the budget, and good prices. I will definitely contact her again for all the other work we will be doing in the house in the future."
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Aiglee from St. Jacobs - Review verified by
"I am so pleased with the installation of bamboo flooring and baseboards on the main level in my home. Suzette impressed me on her very first visit. Not knowing how to continue, and asking very basic questions, she answered these thoroughly and in a manner that I understood. I found Suzette a professional, caring and friendly individual. Her attention to detail in scheduling her friendly and professional tradespeople for the installation of flooring, electrical, plumbing, carpentry and painting needs, were excellent! All was completed in a timely fashion. Suzette was on site, daily, providing me with updates for the next stages of work. On the day of completion, the clean-up was personal and impeccable! Since this project, I have requested other information I needed and thought that she might suggest a contact. My e-mails were answered immediately. Over the two weeks of her care and concern for my home, we shared stories of family and children--what a wonderful connection! All who have seen what Suzette has done for me are very impressed. I have, and will, continue to recommend Germano Creative Interior Contracting Ltd. to friends and acquaintances. What a very worthwhile and positive experience this has been!! Thank you, Suzette!!"
Joy from Waterloo - Review verified by
"We have never done a renovation before and I must say, I have nothing but positive comments about Germano Creative! They made this kitchen reno during the winter a very “easy” experience. We were thrilled with the quality of the work, being on schedule and coming in on budget. Her staff are some of the nicest and cleanest trades I have ever seen. Every night my house was clean and it made the renovations a much better experience that we ever thought. I would recommend her services to anyone that is looking to change things in a house. I will definitely be hiring Germano again in the very near future for more renovations!”
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Cathy and Kevin from Cambridge - Review verified by
"Dear Editor:
It was with interest I read the recent letter to the editor from a Cambridge resident who had been burned by a contractor. My husband Dave and I have a story to offer from the opposite end of the spectrum.
One year ago, we decided to have our hell-hole of a basement refinished, and called six contractors for quotes and ideas. For the most part we were impressed by them all, though some quotes were astronomical compared to others. We narrowed it down to two companies, both of whom had solid reputations, glowing references and who seemed truly eager to earn our business. Each referred us to websites, made arrangements for us to view basements they had completed, and provided Dave and I with DVD's of their company's showcase of renos.
I don't imagine we gave them an easy time of it, as I am a HGTV junkie, and believe I have learned what to ask, and what to watch out for (thanks Mike Holmes, as irritating as you are, I did listen!).
In the end we decided that Germano Creative Interior Contracting would be our contractor. It is a great pity that I have put off writing our praise and offering our applause to Suzette and her team. She was focused, diligent, no-nonsense, fun, respected by her tradesmen, on budget, able to troubleshoot, offered opinions, lent a listening ear, was organized, punctual and precise. She delivered far more than we expected.
We were left with a stunningly beautifully finished basement which included an office, family room, three piece bathroom, and nice sized fourth bedroom. The transformation of dungeon to paradise was a joy to witness and behold.
She is a contractor I can recommend whole-heartedly, and a woman we can now call friend. I actually miss her daily "intrusion" into our lives. Suzette, thank you.
We wish you well - success at what you do and great personal and professional happiness. You deserve it. Take a bow.
Sincerely,
Amanda & Dave"
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Amanda and Dave from Cambridge
"Suzette, Hope this E-Mail finds you well. Lee and I have been wanting to get this done for some time. You and your team of contractors made the experience of having our basement renovated both enjoyable and stress free. We had been very leery about getting this work done due to the horror stories that we have heard about what could have happened. From your original quote to the carpeting going in, the whole experience was enjoyable and exciting. Your team of contractors not only respected our home, but were very pleasant to deal with and made Lee feel very comfortable. The contractors you have working with you are more craftsman than they are contractors as the workmanship is second to none. We love our basement, and spend more time down here than anywhere now. Please feel free to pass this on to all of the team that worked on our place. You were very organized, and were always here making sure everything was kept on schedule. I work in a project environment and understand the challenges of keeping on track. We would absolutely recommend you to other clients, as well as use your services for other renovations in our house. Have a great day, Scott and Lee"
Scott and Lee from Cambridge
"Germano Creative Interior was hired to do a complete renovation of our washroom (a difficult space), replace all baseboards, trim and inside doors on the main level, 1 exterior door, paint kitchen and living room, and install a few updated fixtures.
From the moment Suzette first met with us, my husband and I had a good feeling about her. She was knowledgeable and thorough when looking at the scope of the project. She was up front in her assessment of some of the work to be done, suggesting in one case it needed to be done "right", unlike another contractor who suggested we try and hide the issue. Suzette did not try to low ball the amount of time the renovation was going to take, and was up front with that as well.
Not only does Suzette have the knowledge of the physical space and the construction end of it, but she also has an eye for the design elements of the space which was very helpful. She could visualize what would look good and made suggestions, but was very clear that we were in the driver seat as to what the final decisions were. More often than not, we went with her suggestions and are glad we did. The transformation is amazing!!!
Suzette kept the trades on time, continually updated us as to what happened that day or would happen the next day. She is friendly, competent, goes way above and beyond and her customer service is impeccable. During the messy parts, Suzette and her daughter came to clean up after the trades left each day and at the end of the job did the most thorough clean I have ever experienced. Her attention to detail is amazing.
We have already recommended Suzette and Germano Creative Interior to others and will continue to do so. She takes great pride in her work and it shows. We would not hesitate to choose Suzette and her company as a contractor again."
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Maebelle and Russ from Kitchener - Review verified by
"What I love about Suzette is that she doesn't just take your plans and execute. She makes sure that they make sense. She provides you with her advice and explains why she would recommend certain changes. She is also very detail-oriented, a good communicator, and she always follows up on what her tradespeople are doing to ensure that it is top quality. Our basement reno turned out fantastic! It was a self-contained apartment for my in-laws, complete with kitchen, living room, bedroom, and bathroom (with laundry). Details like rounded wall corners (so the kids running down the hall don't catch a corner) were always great. The materials and workmanship were top-notch. The project finished on time and on budget, since every change that is made (whether additions or subtractions) are catalogued as they are made. The price wasn't the cheapest of all of the quotes we got, but the saying "you get what you pay for" is pretty true and your home is perhaps your biggest investment. We would have liked Suzette to be the one to finish the last room (removed from the original work due to financial constraints), but the cost was too much to bring everyone in from Guelph. One thing I would like to see is a team of tradespeople more local to the GTA, so that small jobs could be done at a better price point. We would recommend Suzette and her team to anyone doing a reno in the GTA (West)."
Vasselle from Bolton - Review verified by
"After 3 years of researching and completing a list of needed renovations, reading reviews and getting advice, we met with 3 contractors. We were ultimately and immediately most impressed with Suzette and Germano Creative Interiors for renovations throughout the spring and summer of 2015. Throughout the process Suzette was always very organized and never failed to communicate what we could expect in advance and during every stage of the project. She worked with us to keep costs down and guided us on jobs we chose to do on our own. Her attention to detail and experience with her tradesmen gave us confidence that each project was completed with accuracy. She has excellent skills in recommending a course of action in reno's or design and is highly communicative so everyone is on the same page and all expectations are met. Every room in our home had some level of work done, some to correct the builder's errors and other rooms were completely gutted and redesigned. Suzette was very generous with her time to create a relationship so she could determine our sense of style (or lack of!), then assess our comfort level when it came to financial decisions. This was extremely helpful when sourcing out materials as well as problem solving. We often sought out and readily took her advice especially on design, colour choices and practicality. Can't say enough about her work ethic nor quality of work. If you have any reservations about hiring a woman to do a contracting job, rest assured you have the right man for the job! We will always be thankful in our selection of Germano Creative Interiors for our reno's and have fallen in love with our home again."
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Betty and Murray from Rockwood - Review verified by
"If you're looking for a cookie cutter basement renovation with a lightning fast completion schedule that gets the job done according to someone else's vision for design and materials, then Suzette Mariz and Germano Creative IS NOT the choice for you!
If, however, you want a company that comes in and, right from the very beginning, works with you to achieve the results that YOU imagine, then Germano deserves your attention.
From the moment Suzette walked into our home, we had an intuitive sense that we would work well together. She took way more time than any other company in the beginning stages of listening, measuring and planning the best possible use of our space.
From the very beginning of the project to the end (today!) Suzette kept us informed of work schedules, who would be coming and going and when she would be on site. She provided daily updates and gave us ample time to make decisions that needed to be made along the way.
The work-site was cleaned at the end of each day and we were able to live our lives without worrying about what was happening downstairs.
Suzette worked with the town on parking easements, permits and inspections. This was truly her project.
You often hear about projects going overtime and over budget. In our case, Suzette kept both on track and our project has been completed on time and on budget!
But there are two very important things with which I'm walking away. First, we have a basement that we're very proud of. The attention to detail and finesse along the way has left us looking forward to many years of living in this space.
Second, we have developed a relationship with someone who is passionate about their work, knows their stuff and has a great eye for design.
For our next project, we will be skipping the search and estimate phase and contacting Germano Creative!"
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Stephen and Zoe from Milton - Review verified by