"Suzette was very responsive and stayed on top of her contractors to ensure that I was satisfied with the services. The most important aspect of my experience was Suzette's diligence in addressing issues after the work was finished. Every project has touch ups and minor flaws - the key is how they are addressed. Suzette stayed on top of me and her contractors to make sure that any concerns I had were addressed as promptly as possible. I recommend her company!"

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Kendell from Cambridge -

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"Hi Suzette, I just wanted you to know how much we love our basement you finished for us in April 2013. We couldn't be more pleased with the finished result. We would definitely be calling in the future for any further projects, we wouldn't even bother to shop around (why would we, we found the best!) Not only did we find a wonderful contractor but we gained a wonderful caring friend. I have and will continue to recommend you~~Thank you so much for the beautiful job~~On a scale from 1-10 you are definitely an 11 🙂 Leslie & Ron"

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Leslie and Ron from Brantford -

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"Over a year has passed and every day when I go into my basement I am still impressed with the job. Thank you Suzette"

John from Cambridge -

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"I could not have asked for a better contractor. Although they were busy, it was well worth the wait. Through all the little changes and major additions that came up, the whole project still finished on time. The work is beautiful. The price was very reasonable. They were there every day. Impeccably clean, and all the workers were very respectful and friendly. I found Germano Creative Interior Contracting Ltd. through this website and consider myself really lucky! Two thumbs up! Very happy clients :)"

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Marcia from Cambridge -

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"This is the second renovation done by Germano Creative in my home. Again, I found Suzette to be honest and professional. Her attention to detail in preparing the proposal, in daily project updates, and in the final price breakdown, was very much appreciated. I always knew what was happening, when, as Suzette would, daily, either be here on site or email updates. She seemed to know that I was uncomfortable choosing some design items as I have difficulty "envisioning" the final look. To my surprise, Suzette took me shopping for tile and granite and helped me choose what, ultimately, looks wonderful! I so much appreciated this advice and "personal" touch. I will, definitely, hire Germano Creative for my next renovation."

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Joy from Waterloo -

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"We are extremely pleased with the bathroom renovations that were completed by Suzette and her team. They are extremely tidy and respectful. Her trades people are very knowledgeable and have solutions to any and every problem that can arise. Suzette truly puts her clients first as we had one or two other issues that came up in our home and she helped us fix them and for a very reasonable cost. Having Suzette in our home was a pleasure and hopefully one day we can have her back to do other renovations in our home."

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Shannon and Justin from Cambridge -

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"Dealing with Suzette was the best experience my wife & I have had with a contractor. We spent a lot of time with Suzette before finalizing the renovations. She was very patient with us and offered valuable & insightful ideas & suggestions for us to consider. During the construction schedule Suzette would take the time (at the end of every day) to send us an email covering the day's progress, any minor hurdles they encountered and what they would be working on the next day. We looked forward to reading these summaries every night, it was great and we felt very connected to the project. Her post sales service has also been exceptional and we feel that she has our best interests, first and foremost in her mind. We have other renovations in mind and when we're ready, Suzette will be the first person we call. Scott and Andria"

Scott and Andria from Cambridge -

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"Hi Suzette, I just wanted to thank you for the wonderful job on our bathroom. I really liked your professionalism and the tradespeople you used were also really good, both quality of work and professional. I know there were a few glitches (not your fault) and I think the way you handled them was awesome. You were up front and honest and did your 110% best to make it right, which is awesome. The other thing I really liked is that you really seemed to care. I have worked with other people and I honestly can say that you went above and beyond to make sure everything was good. Lastly, the cleanliness was awesome. You made our home clean (numerous times!!!) I will definitely recommend you to anyone I know who is looking to get a project done and if we need to get anything else done, we will definitely use you. You can also use us as a reference if anyone wants to call us. Thanks again for the wonderful work, we absolutely love our bathroom. Take care, Dave"

Dave and Lisa from Guelph

"I am writing this letter to acknowledge the professionalism and workmanship of Germano Creative. Our sincere appreciation goes out to Suzette and Lilliane from Germano Creative for the outstanding service they provided to us during a recent home renovation. From our first meeting to our project wrap up we’ve been impressed all around. Germano Creative had provided the highest quality service with professional, friendly and courteous contractors. True Craftsman you don’t find just anywhere. As project managers, Germano Creative kept communication flowing daily to keep us in the know and with several check-ins throughout the project, Suzette and her team continued to impress us with their above and beyond service mentality. We were blown away with the care and attention the Germano Creative team took in our home and amidst ciaos with a kitchen reno. They and their contractors were respectful and more than helpful to work around our family needs. Keeping their work area clean and tidy we could rarely tell there was massive work on the go. Extraordinary attention to detail. We really did appreciate this! When we started the renovation, we were nervous as we were not sure what to expect but we quickly realized that we were in great hands with Suzette, Lilliane and their team of talented contractors. Dependable. Professional. Courteous. When you hire Germano Creative – you are hiring the best of the best. We look forward to doing many more home improvement projects with Germano for years to come. Thank you!"

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Patti from Kitchener -

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"Suzette and her team were amazing! From the first meeting right up until completion Suzette was always available - very knowledgeable and was always looking out for my best interests. Communication was great - I never had to follow up and always had an update on what was happening and also a schedule of what was coming next. I have heard horror stories from people about contractors and renovations but my experience was the opposite. Even though it was a major renovation (complete kitchen and laundry room remodel) it moved along quickly and stayed on schedule. The end result was everything I could hope for - it is a complete transformation, very functional and looks great!”

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Sarah from Kitchener -

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"Suzette was extremely patient, answered all of my questions and gave me several options to stay within my budget. My project was small, however, Suzette never made us feel that it was a waste of her time and made sure that the work was done when she said it would be. We are very pleased with the ceiling and would recommend Germano to anyone! T.Kirkpatrick"

Tagyn from Milton -

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"Second time working with Germano and once again, it was amazing! Love the work and love my bathroom. They were a pleasure to work with, including all her trades. Very clean, neat, thorough and didn't hesitate to confirm details with me to ensure it was what I wanted. She even went as far as sending me a video because we were away for 2 weeks during the renovation and showed me the layout of the tiles on the main feature wall, and what they looked like when sealed. They look after all the small details! Will definitely hire Germano again for my basement renovations in a year or so.”

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Cathy and Kevin from Cambridge -

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"Our renovations began September 9th as contracted. We were using our bathrooms by October 9th. Suzette our contractor has the ability to organize all the sub contractors that are needed at the right time to do their part in the renovation. I was amazed with her professionalism and her sincerity throughout the renovation. It wasn’t smooth sailing because with any renovation once the walls are down there can be issues. We had one but between Suzette and the plumber Robert a solution was found and I was thrilled with that. The plumber Robert, the drywaller Steve, the electrician Ken, the tiler Darius, the floor installer Paul, the carpenter Philip and the incredible painter Ed were all amazing with their skills. Suzette, Lillian and Maggie were here for me to resolve any issues, cleaning up when needed. Three fantastic women. Suzette knows the work needed and how to get it done in a timely way. She stays in touch constantly so you know who is coming to your home and what is happening. The result is I have two beautiful bathrooms. Thank you Suzette and all your team."

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Wilma from Mississauga -

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"This was our third renovation with Germano Creative and I was more than pleased with the finish look. Not only was the renovation completed one week ahead of schedule, it came in on budget. It doesn't look like the same space. The ceilings feel so much higher, there is so much light it doesn't feel like a basement. They worked with us to ensure we came in on budget - not many contractors will do that. All the trades that work for Germano went above and beyond as well to ensure we were getting top quality service and what we wanted. The finished look went beyond our expectations- clean, simple round corners; tonnes of light; lots of outlets; the HVAC is as high as it can go! Suzette does everything by the book to ensure we passed all inspections. If I had another room to do, I would not hire anyone else to do the job! Thanks Suzette and Lily you are the best."

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Cathy and Kevin from Cambridge -

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"Suzette and her crew were amazing! We moved to a 45 year old house with one very old bathroom upstairs. Suzette helped us design the layout that would work out best to turn 1 very old bathroom into 2 very modern ones. The results are stunning, everyone comments on how good they look. From the construction work they did before the cosmetic touches to the look of everything (like a spa!). Her ideas were always good and she had our budget in mind at all times. Everyone went above and beyond, from fixing the rafters before putting new ceilings, to fixing the water through the softener so we would have soft water in the bathrooms. She also had her people do the taping and muddying in other areas of the house we wanted when they were doing the bathrooms, and the prices for all the extra work were good. Awesome person, very respectable crew, impeccable work, considerate of the budget, and good prices. I will definitely contact her again for all the other work we will be doing in the house in the future."

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Aiglee from St. Jacobs -

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"We needed a bedroom for family visits and I needed an appropriate area for my sewing and machine embroidery work. We chose Suzette because her estimate was detailed, down to the hinges on the doors, and we felt comfortable that there would be no extra charges that would sneak in, except for changes that we specifically requested. Suzette gave us a schedule when things would be done and everything happened exactly as we were told. When we signed the contract, we even knew when the final inspection would take place. We didn't need to be critical of workmanship because Suzette was far more demanding of her subcontractors than we could ever be. If we have another renovation done in our home, we won't even tender contracts. We will call Suzette."

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Valerie from Guelph -

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"Suzette worked with us every step of the way from quotation to completed project, understanding our every need and wish, keeping the work on time and within budget. When there were choices available she made recommendations that suited our needs and wallet perfectly. Her choice of subcontractors was perfect, best craftsmanship and highest quality with very reasonable price. She worked with us to allow our participation where our skills (plumbing and painting) integrated with the other subs. Our basement is beautiful, functional and will last a long time."

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Edward from Kitchener -

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"This was our first experience hiring a contractor and we couldn’t have chosen a better person than Suzette. Of the three quotes we asked for, hers was the most detailed and outlined everything. She was also the only one to offer us great alternative ideas which ended up saving us money. Suzette and Lilliane prepped our house and made sure every item from tiles, to flooring, to shower glass and fixtures was on site well before it was needed by the tradespeople so there was zero wasted time waiting for materials to be delivered. The tradespeople Suzette uses are top notch professionals who were tidy, courteous, efficient, and do the most excellent work. The work site was always clean and hazard free. Suzette and Lilliane are wonderful communicators who always kept us informed every step of the way. They are friendly, knowledgeable, and an absolute delight to work with. The process was on time, on budget, and entirely stress free. We could not be happier with the result. I would tell anyone to not bother with other quotes, for you will not find anyone more dedicated to you and your renovation than Suzette. Suzette and her team are genuinely wonderful people to work with."

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Paul and Stacey from Cambridge -

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"From the moment we had our first consultation to the very last full inspection, Suzette and her team were very professional, courteous, and easy to work with. She even made sure there was no work being done during our new-born's nap time. Suzette's team of workers are veteran professionals who work in both residential and commercial contracting. This being said, you are getting top-notch people working for you. Everything was explained in an easy to understand contract. Any additional add-ons and/or changes were added promptly as well. Suzette is more on the expensive side of contractors, but when you see the end result, we think it was worth spending the extra for the customer service and top-notch workmanship. When I ask people today how they would rate our basement out of a 10...their answer is always 12. Suzette's team is returning to do our front porch. I will write a review about this experience as well."

Marcus from Cambridge -

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"I am so pleased with the installation of bamboo flooring and baseboards on the main level in my home. Suzette impressed me on her very first visit. Not knowing how to continue, and asking very basic questions, she answered these thoroughly and in a manner that I understood. I found Suzette a professional, caring and friendly individual. Her attention to detail in scheduling her friendly and professional tradespeople for the installation of flooring, electrical, plumbing, carpentry and painting needs, were excellent! All was completed in a timely fashion. Suzette was on site, daily, providing me with updates for the next stages of work. On the day of completion, the clean-up was personal and impeccable! Since this project, I have requested other information I needed and thought that she might suggest a contact. My e-mails were answered immediately. Over the two weeks of her care and concern for my home, we shared stories of family and children--what a wonderful connection! All who have seen what Suzette has done for me are very impressed. I have, and will, continue to recommend Germano Creative Interior Contracting Ltd. to friends and acquaintances. What a very worthwhile and positive experience this has been!! Thank you, Suzette!!"

Joy from Waterloo -

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"After 3 years of researching and completing a list of needed renovations, reading reviews and getting advice, we met with 3 contractors. We were ultimately and immediately most impressed with Suzette and Germano Creative Interiors for renovations throughout the spring and summer of 2015. Throughout the process Suzette was always very organized and never failed to communicate what we could expect in advance and during every stage of the project. She worked with us to keep costs down and guided us on jobs we chose to do on our own. Her attention to detail and experience with her tradesmen gave us confidence that each project was completed with accuracy. She has excellent skills in recommending a course of action in reno's or design and is highly communicative so everyone is on the same page and all expectations are met. Every room in our home had some level of work done, some to correct the builder's errors and other rooms were completely gutted and redesigned. Suzette was very generous with her time to create a relationship so she could determine our sense of style (or lack of!), then assess our comfort level when it came to financial decisions. This was extremely helpful when sourcing out materials as well as problem solving. We often sought out and readily took her advice especially on design, colour choices and practicality. Can't say enough about her work ethic nor quality of work. If you have any reservations about hiring a woman to do a contracting job, rest assured you have the right man for the job! We will always be thankful in our selection of Germano Creative Interiors for our reno's and have fallen in love with our home again."

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Betty and Murray from Rockwood -

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"What I love about Suzette is that she doesn't just take your plans and execute. She makes sure that they make sense. She provides you with her advice and explains why she would recommend certain changes. She is also very detail-oriented, a good communicator, and she always follows up on what her tradespeople are doing to ensure that it is top quality. Our basement reno turned out fantastic! It was a self-contained apartment for my in-laws, complete with kitchen, living room, bedroom, and bathroom (with laundry). Details like rounded wall corners (so the kids running down the hall don't catch a corner) were always great. The materials and workmanship were top-notch. The project finished on time and on budget, since every change that is made (whether additions or subtractions) are catalogued as they are made. The price wasn't the cheapest of all of the quotes we got, but the saying "you get what you pay for" is pretty true and your home is perhaps your biggest investment. We would have liked Suzette to be the one to finish the last room (removed from the original work due to financial constraints), but the cost was too much to bring everyone in from Guelph. One thing I would like to see is a team of tradespeople more local to the GTA, so that small jobs could be done at a better price point. We would recommend Suzette and her team to anyone doing a reno in the GTA (West)."

Vasselle from Bolton -

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"If you're looking for a cookie cutter basement renovation with a lightning fast completion schedule that gets the job done according to someone else's vision for design and materials, then Suzette Mariz and Germano Creative IS NOT the choice for you! If, however, you want a company that comes in and, right from the very beginning, works with you to achieve the results that YOU imagine, then Germano deserves your attention. From the moment Suzette walked into our home, we had an intuitive sense that we would work well together. She took way more time than any other company in the beginning stages of listening, measuring and planning the best possible use of our space. From the very beginning of the project to the end (today!) Suzette kept us informed of work schedules, who would be coming and going and when she would be on site. She provided daily updates and gave us ample time to make decisions that needed to be made along the way. The work-site was cleaned at the end of each day and we were able to live our lives without worrying about what was happening downstairs. Suzette worked with the town on parking easements, permits and inspections. This was truly her project. You often hear about projects going overtime and over budget. In our case, Suzette kept both on track and our project has been completed on time and on budget! But there are two very important things with which I'm walking away. First, we have a basement that we're very proud of. The attention to detail and finesse along the way has left us looking forward to many years of living in this space. Second, we have developed a relationship with someone who is passionate about their work, knows their stuff and has a great eye for design. For our next project, we will be skipping the search and estimate phase and contacting Germano Creative!"

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Stephen and Zoe from Milton -

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"Germano Creative Interior was hired to do a complete renovation of our washroom (a difficult space), replace all baseboards, trim and inside doors on the main level, 1 exterior door, paint kitchen and living room, and install a few updated fixtures. From the moment Suzette first met with us, my husband and I had a good feeling about her. She was knowledgeable and thorough when looking at the scope of the project. She was up front in her assessment of some of the work to be done, suggesting in one case it needed to be done "right", unlike another contractor who suggested we try and hide the issue. Suzette did not try to low ball the amount of time the renovation was going to take, and was up front with that as well. Not only does Suzette have the knowledge of the physical space and the construction end of it, but she also has an eye for the design elements of the space which was very helpful. She could visualize what would look good and made suggestions, but was very clear that we were in the driver seat as to what the final decisions were. More often than not, we went with her suggestions and are glad we did. The transformation is amazing!!! Suzette kept the trades on time, continually updated us as to what happened that day or would happen the next day. She is friendly, competent, goes way above and beyond and her customer service is impeccable. During the messy parts, Suzette and her daughter came to clean up after the trades left each day and at the end of the job did the most thorough clean I have ever experienced. Her attention to detail is amazing. We have already recommended Suzette and Germano Creative Interior to others and will continue to do so. She takes great pride in her work and it shows. We would not hesitate to choose Suzette and her company as a contractor again."

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Maebelle and Russ from Kitchener -

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"Suzette, Hope this E-Mail finds you well. Lee and I have been wanting to get this done for some time. You and your team of contractors made the experience of having our basement renovated both enjoyable and stress free. We had been very leery about getting this work done due to the horror stories that we have heard about what could have happened. From your original quote to the carpeting going in, the whole experience was enjoyable and exciting. Your team of contractors not only respected our home, but were very pleasant to deal with and made Lee feel very comfortable. The contractors you have working with you are more craftsman than they are contractors as the workmanship is second to none. We love our basement, and spend more time down here than anywhere now. Please feel free to pass this on to all of the team that worked on our place. You were very organized, and were always here making sure everything was kept on schedule. I work in a project environment and understand the challenges of keeping on track. We would absolutely recommend you to other clients, as well as use your services for other renovations in our house. Have a great day, Scott and Lee"

Scott and Lee from Cambridge

"Dear Editor: It was with interest I read the recent letter to the editor from a Cambridge resident who had been burned by a contractor. My husband Dave and I have a story to offer from the opposite end of the spectrum. One year ago, we decided to have our hell-hole of a basement refinished, and called six contractors for quotes and ideas. For the most part we were impressed by them all, though some quotes were astronomical compared to others. We narrowed it down to two companies, both of whom had solid reputations, glowing references and who seemed truly eager to earn our business. Each referred us to websites, made arrangements for us to view basements they had completed, and provided Dave and I with DVD's of their company's showcase of renos. I don't imagine we gave them an easy time of it, as I am a HGTV junkie, and believe I have learned what to ask, and what to watch out for (thanks Mike Holmes, as irritating as you are, I did listen!). In the end we decided that Germano Creative Interior Contracting would be our contractor. It is a great pity that I have put off writing our praise and offering our applause to Suzette and her team. She was focused, diligent, no-nonsense, fun, respected by her tradesmen, on budget, able to troubleshoot, offered opinions, lent a listening ear, was organized, punctual and precise. She delivered far more than we expected. We were left with a stunningly beautifully finished basement which included an office, family room, three piece bathroom, and nice sized fourth bedroom. The transformation of dungeon to paradise was a joy to witness and behold. She is a contractor I can recommend whole-heartedly, and a woman we can now call friend. I actually miss her daily "intrusion" into our lives. Suzette, thank you. We wish you well - success at what you do and great personal and professional happiness. You deserve it. Take a bow. Sincerely, Amanda & Dave"

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Amanda and Dave from Cambridge