Frequently Asked Questions
Answers to the questions we’re asked most, designed to help you plan with confidence.
How much will my renovation cost?
Costs depend on the size and scope of your project, as well as your choice of materials. After an initial consultation and site visit, we’ll provide a clear, itemized quote to match your vision and budget.
How long will my renovation take?
Timelines vary based on the type of renovation. A typical kitchen or bathroom remodel may take 3-6 weeks, while full home renovations can take several months. We provide a realistic schedule before work begins and keep you updated every step of the way.
Do I need permits for my renovation?
Most major renovations require permits, especially when plumbing, electrical, or structural work is involved.
We handle the permitting process for you, including engineering, certified drawings, and submission of all necessary documentation.
Are you insured and are your subcontractors covered?
Yes – we carry full liability insurance for all renovation projects. Every subcontractor we work with holds a valid WSIB certificate, so you can have peace of mind knowing the work is done safely and professionally.
Who will be managing my renovation project?
From the first meeting to the final walkthrough, Suzette (the owner) will be your primary point of contact. She will personally supervise every project to ensure quality, consistency, and a smooth renovation experience.
How do I choose the materials for my renovation?
Suzette (the owner) will schedule and attend shopping days with you to select key items like flooring, tile, fixtures, kitchen finishes, and paint colors. She works with trusted suppliers known for quality and competitive pricing to make your selection process smooth and stress-free.
Can I speak with past clients or see previous work?
Yes – We have a list of past clients who are happy to share their experience. You’re welcome to contact them directly, and we can also provide project photos to show the quality and range of our work.
What does your contract agreement include?
Our contract clearly outlines the full scope of work, design plan, project schedule, start and completion dates, pricing, and payment terms. Any changes are discussed and approved in writing to ensure clarity throughout the project.
We offer a 2-year warranty on labour and 1-year warranty on materials, or longer where the manufacturer warranties apply. All details are documented to provide transparency and peace of mind throughout your renovation.
